If you are not happy with a product (parts/hardware) you ordered or it is not working correctly, please contact us first. Any returns received without prior contact by the customer will be refused. Any parts/hardware returns are subject to a 20% restocking fee and all returns must be received within 30 days of purchase.
Software Returns:
All software sales are final. If software is defective/not working properly, it may be exchanged. Any software exchanges received without prior contact by the customer will be refused. All exchanges must be received within 30 days of purchase.
Hardware/Software Packages:
All software sales are final. If software is defective, it may be exchanged. Any software exchanges received without prior contact by the customer will be refused. All exchanges must be received within 30 days of purchase. Hardware that was part of a hardware/software package may be returned for the price of the hardware only and is subject to a 20% restocking fee. All hardware returns must be received within 30 days of purchase.
